Monteur mechanisch onderhoud

Are you ready to advance your IT career? We have an exciting opening for an IT First Line Support Engineer at our consulting firm, located in the heart of Brussels, near a convenient train station.

What Sets This Position Apart?

Diverse Responsibilities: In your first project, you'll have the opportunity to expand your skills by taking on some 2nd line support tasks, providing you with a well-rounded IT experience.

Career Growth: We're not just offering a job; we're invested in your future. As a part of our team, you'll receive comprehensive training and opportunities to earn valuable certifications, setting the stage for your progression into system engineering. You will be given the opportunity to pass certifications so as to skill yourself up to a system engineering role in the future.

Multilingual Opportunity: This role requires fluency in both Dutch and French, allowing you to sharpen your language skills and work with a diverse range of clients.

• think out a conceptual & functional analysis that brings the client’s requirements in line with the end user’s needs
• take part in the technical analysis and development phase
• integrate the various software components in the Client’s IT environment
• participate in technical projects (JAVA, SQL,…)
• be part of a the company team working in closed collaboration

The Business Analyst is responsible for discussing and analyzing clients’ requirements and processes.

(S)he will act as the single point of contact between various business stakeholders and  will ensure client sponsor satisfaction by effective and timely communication including status reporting, continual risk assessment and escalation, and resolution of issues as they arise. (S)he will ensure high quality of deliverables within the approved scope, cost & timeline. In collaboration with  the  project manager, (s)he  may  coordinate team’s tasks and project evolution. When requested, the business analyst will also provide tailor-made coaching services to clients and ensure their efficient follow-up.

Key responsibilities

• Business Requirements elicitations, modelling & validation
• Reviewing functional specifications
• Executing, following & managing tests
• Reporting status to manager
• Following defects
• Following change requests
• Training end-users to new system/process