Onderhoudstechnieker

Your responsibilities include:

• Define and implement the Experience & Solution Design strategy in line with business objectives.

• Translate this strategy into IT policies, standards, and best practices, ensuring their application and compliance.

• Lead, inspire, and develop a team of professionals through guidance, feedback, and mentorship.

• Drive strategic priorities to maximize impact and advance the roadmap.

• Set clear team and individual goals, and monitor performance to ensure productivity and quality.

• Foster a positive, inclusive, and collaborative work culture.

• Guarantee operational excellence through system reliability, security, and performance.

• Manage budgets and optimize resource allocation.

• Build strong partnerships with external technology providers to ensure efficient service delivery.

• Act as a change driver, supporting organizational evolution and cross-department collaboration.

• Encourage innovation, continuous improvement, and openness to emerging technologies.

• Identify and mitigate IT risks, including cybersecurity threats, while ensuring compliance with governance and data protection standards.

• Design scalable and secure cloud solutions, with a strong focus on Microsoft Azure and Microsoft 365 (Intune, Defender, Power Automate, Teams, SharePoint, …)
• Lead architectural improvements and drive innovation
• Continuously optimise system performance

• Ensure compliance with security and industry standards
• Maintain clear documentation and promote governance best practices
• Manage disaster recovery and business continuity planning

• Collaborate with IT leadership, suppliers, operations, security, and finance
• Share knowledge and mentor technical teams and partners
• Support strategic initiatives such as cloud migration and workforce enablement

• Monitor and optimise cloud and Microsoft environments
• Contribute to legacy system migration and prevent vendor lock-in
• Improve efficiency through automation and DevOps best practices

• Drive scalability, cost optimisation, and cloud innovation
• Reduce long-term IT costs while aligning with business objectives

The Business Analyst is responsible for discussing and analyzing clients’ requirements and processes.

(S)he will act as the single point of contact between various business stakeholders and  will ensure client sponsor satisfaction by effective and timely communication including status reporting, continual risk assessment and escalation, and resolution of issues as they arise. (S)he will ensure high quality of deliverables within the approved scope, cost & timeline. In collaboration with  the  project manager, (s)he  may  coordinate team’s tasks and project evolution. When requested, the business analyst will also provide tailor-made coaching services to clients and ensure their efficient follow-up.

Key responsibilities

• Business Requirements elicitations, modelling & validation
• Reviewing functional specifications
• Executing, following & managing tests
• Reporting status to manager
• Following defects
• Following change requests
• Training end-users to new system/process