Manager Corporate Tax

The Global IT department is looking for a passionate, inquisitive, detail oriented and customer focused Business Analyst to join our growing team.    
A key goal in Global IT is successful collaboration with IKO key business leads and stakeholders to deliver on prioritized corporate initiatives.    We strive to improve our processes regularly; utilizing new technologies, leading practices and experiences from our personnel.   
The IT Business Analyst role will focus on a global ERP Deployment project working directly with key business leads to collect business requirements, prepare functional specifications, prototype defined functionality and assist in the overall organizational change associated with a global deployment. The underlying ERP platform is JD Edwards.
You will work closely with the ERP project leadership team, Business Process Owners, Business Analysts from other functions, and IT Management to ensure the project progresses along agreed timelines and meets the key business requirements and success criteria.
Key Responsibilities:

• Design the global ERP solution including documenting business processes, business scenarios, detailed business requirements, prototyping solution, writing and coordination of test script execution, monitoring and training on system changes

• Participation in detailed Conference Room Pilots and User Acceptance Testing activities in line with the global deployment timeline

• Develop/update materials for training end/key users; i.e. appropriate system process documentation, procedures and / or work instructions

• Identify continuous improvement opportunities

Travel within North America and to European locations will be required

You will be part of a creative and highly motivated team responsible for digital transformation initiatives and further helping the organization to be future-proof. The main objective is to increase our operational efficiency and provide additional value to our customers.

A next important project planned is the implementation of a new ERP system. This project will provide you with an excellent opportunity to gain in-depth knowledge of our business processes and workflows. This valuable experience will be instrumental in your development towards becoming a successful business analyst. Your responsibilities will be varied and are not limited to the overview below.

On a day-to-day basis, you will:

• Work closely with the project manager and solution owner throughout the ERP implementation process.
• Analyze in (close) collaboration with end-users and other stakeholders their business needs and translate those into ERP system requirements.
• Support business process modeling to align the ERP system with organizational workflows.
• Contribute to ERP blueprint and configuration workshops, document outcomes and manage follow-up of actions, change requests and decisions.
• Help organize & coordinate user acceptance testing with internal departments.
• Act as the ERP system administrator, managing user access and system configurations.
• Contribute to the creation of documentation and training materials for end-users.
• Help organize, facilitate & coordinate ERP hyper care period after go-live.
• Provide first-line support for any ERP-related issues or requests, ensuring timely resolution.
• Take ownership of the ERP system’s management post-implementation, ensuring its smooth operation and continuous improvement.
• Keep track of innovations which can be used to optimize our business processes.
• Act as project manager on ERP related services (integrations): (a) Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. (b) Prepare material for and deliver presentations to projects. (c) Coach/guide change management processes.
• Contribute to expanding our digital services towards customers (Customer Portal, Industry 4.0, Artificial Intelligence, …)

The Business System Analyst – Sales will play a key role in an international ERP implementation project, working closely with key stakeholders across the organization to identify business requirements, create functional specifications, develop prototypes, and support the organizational changes associated with this global rollout. The ERP platform in use is JD Edwards.

You will collaborate intensively with the ERP project team, Business Process Owners, Business Analysts from other domains, and IT management to ensure that the project remains on track and meets predefined business requirements and success criteria. This position reports directly to the Global ERP Project Lead and is based in Belgium.

Key Responsibilities:

• Design ERP solutions, document business processes and scenarios, gather detailed business requirements, create prototypes, and coordinate test scripts and training related to system enhancements.

• Actively participate in Conference Room Pilots and User Acceptance Testing in line with the international implementation timeline.

• Create and update training materials and user documentation for both end users and key users, such as procedures and work instructions.

• Identify opportunities for continuous improvement.

• Travel to various European locations as needed.